Answer Listing

Create New

Answer Question Modified On
View this item  Edit this item  Delete this item The monitor is the basic tracking unit used in the MAD monitoring system. In general, this unit is installed on a plastic injection mold or a stamping die and used to track cycle counts and cycle times. This information is then transmitted to a gateway, or directly to the server when using a cellular version of the product. Once the information is processed at the server it will be available in the app, the portal, and will also be transmitted to the customer's server is software integration services with forwarding has been enabled. The monitor can be configured to transmit in various circumstances based on cycle count, cycle times, time periods, temperatures and various other options. The monitor can have its settings altered at the MAD Portal. These settings will appear on the monitor within the next two successful monitor transmissions. This is important to remember. If a monitor is only transmitting once every 24 hours then it could take up to 48 hours for new settings to get down to the monitor without some form of physical intervention. Monitor Overview 6/4/2018 1:56:06 AM
View this item  Edit this item  Delete this item The gateway is the central point of communication between non-cellular MAD Monitors and the MAD data center. The gateway must have an internet connection via Ethernet, WiFi or cellular. The gateway receives transmissions from the monitors, verifies the transmissions' integrity, sends the data to the MAD data center, receives and process any replies, and transmits any new settings to the monitors. The gateway also processes over the air updates for the monitors. Gateway Overview 6/4/2018 1:56:46 AM
View this item  Edit this item  Delete this item The repeater extends the effective range of your MAD monitoring network. When a MAD Monitor is too far away from a MAD Gateway to successfully transmit a message, a repeater can be installed between the monitor and the gateway. This repeater will receive the message from the monitor and then repeat it in an attempt to get it to the gateway from its location. Repeaters can piggy back to allow for very extended ranges (i.e. Monitor to repeater to repeater to repeater to gateway). Repeater Overview 6/4/2018 1:57:20 AM
View this item  Edit this item  Delete this item The MAD Portal is the central management area for your MAD Monitoring System installation. From the portal you can view and manage your assets and monitors. The monitor transmission settings can also be set in the portal. From the portal you can also create custom fields, manage user accounts, view reports and view files and charts for each asset. Additionally you can view raw data logs of your transmissions and get gateway status and diagnostic information in the MAD Portal. Portal Overview 6/4/2018 4:22:15 PM
View this item  Edit this item  Delete this item Software integration services (SIS) is a set of functions that allow data to be exported from the MAD data center to a customer's internal system. There are two versions of SIS. One version is called the Web Service version (Scheduled Pickup) and the other is called the Forwarding version (Real Time Push). Both versions allow data to be collected in CSV, XML or JSON formats. Software Integration Services (SIS) Overview 6/4/2018 4:25:58 PM
View this item  Edit this item  Delete this item The battery life of the MAD Monitor is almost completely based on the number of transmissions performed. With this in mind, it is possible to greatly alter the number of years the batteries will last based on the settings used. In general, the MAD Monitor Version 4.3 will last through approximately 40,000 to 80,000 transmission depending on enabled features. If you are doing 12 transmissions per day that is more than 18 years (although the battery will drain due to length of time as well). If you are transmitting every 20 seconds that is more than 18 days. What we generally suggest is to use the monitor how it will best work for you. Often this is to set the warning thresholds where you need them and then the largest number of cycles you want to run before getting an update on production and the most minutes you can wait to get a mold's location when it is not producing parts. If, during production, you would like information once every 240 cycles, and when not in production you need a location check in once every 12 hours, you would make those settings. This allows you to get regular updates when parts are being produced and more delayed updates when they aren't. If the mold ran half the year, and was not tracking cycle times, and did 30 second cycles in this configuration the monitor would have approximately 2557 transmissions per year which would give a battery life of more than 31 years. Of course batteries lose charge even when not operating so the battery will never last this long. We recommend changing them every 5 years if you have not received a battery warning or a missed transmission notification (assuming you have configured those options). Additionally, if cycle times are being tracked the amount of data transmitted is greatly increased. Every ten cycle times requires as much data to transmit as the rest of the information the monitor sends combined. When many cycle times are being transmitted the data will be broken into several transmissions. This means that when sending cycle times, one single data send could take up, 2, 3, 4 or more of the 80,000 available transmissions. What is the battery life of the monitor? 8/25/2018 8:21:41 AM
View this item  Edit this item  Delete this item The standard MAD Monitor with cycle time can be triggered to transmit under these circumstances. Number of minutes (repeated) Number of minutes if no other transmission happens Number of cycles (repeated) Cycle time high Cycle time low Battery low Tamper detected Temperature high Temperature low Anomaly (Hot and no count, vibrate and no count, count drops, etc.) What are the different ways a monitor can be triggered to transmit? 6/5/2018 3:15:32 AM
View this item  Edit this item  Delete this item A monitor can be updated over the air or by sending it back to Red E Innovations. The OTA updates are downloaded from the Red E Innovations data center and stored on the gateway. The gateway then coordinates the updating of each monitor. Update via Blue Tooth is also available in some models. Can a monitor be updated? 6/5/2018 12:26:32 AM
View this item  Edit this item  Delete this item The gateway will attempt to download update files from the Red E Innovations data center at regular intervals. Can a gateway be updated? 6/5/2018 12:25:23 AM
View this item  Edit this item  Delete this item The MAD monitors have ability to use different channels to attempt to thwart interference. If that doesn't work there are several options depending on the specific situation. Repeaters can be used to route around, or clobber, the interfering signal, cellular monitors can be used, and RF other than 900 Mhz models are also available. We are using the same frequency for something else, can we still use the MAD monitoring system? 6/5/2018 12:36:03 AM
View this item  Edit this item  Delete this item Anonymous scanning is disabled by default. If it is enabled anyone with the MAD Mobile App will be able to scan your asset / monitor and get to the general asset information screen. No other files or information is available. If anonymous scanning is not enabled then someone will need to login with active credentials from your MAD Portal in order to be able to access any information including the general asset information screen. In regard to an asset / mold / die / monitor, what is anonymous scanning? 6/5/2018 2:05:48 AM
View this item  Edit this item  Delete this item A monitor is marked as NOT shared by default. If a monitor is shared then someone else may add this MAD Monitor to their own MAD system and share limited information for this one monitor with you. Please note that this is not required for you to get information from offsite locations into your mad system. You can also provide the third party with a gateway, potentially connected via cellular, or use cellular monitors. In regard to an asset / mold / die / monitor, what does "shared" mean? 6/5/2018 2:08:05 AM
View this item  Edit this item  Delete this item If the mold / die is in an offsite facility there are several options for using the MAD Monitoring system. If reporting of data is required while the mold is out of your facility, you can use the cellular / lte version of the MAD monitor, or provide the third party with a MAD gateway and ask the third party to connect it to their internet. The cellular edition reports directly to the Red E Innovations data center, bypassing the gateway, and requirement of dealing with the third party, altogether. Optionally, you could provide a cellular hotspot / jetpack to the third party for use with the MAD gateway. Furthermore you could use the cellular edition of the MAD Gateway and ask that it be installed in the facility. If the reporting of tracked information is not required before the mold returns to your facility, it is possible that the mold will not even need to transmit while gone. Depending on the monitor model and version, at least 64,000 cycle times can be tracked before a transmission is required. In this case nothing is required, other than waiting for the mold/die to return and transmit the updated data. Although, you may want to change the monitor's transmission settings to attempt to conserve battery life while it is out of range. If my mold / die / asset is running / stored / being repaired in a different facility, can I still use the MAD Monitoring system? 8/25/2018 8:35:11 AM
View this item  Edit this item  Delete this item The security code is used to make sure the monitor is in the physical possession of the person registering it. This makes it much more difficult for erroneous or fraudulent registrations. Why do we use a security code? 6/14/2018 5:10:35 PM
View this item  Edit this item  Delete this item Each monitor has completely separate settings and notifications. Can each monitor have different settings and notifications? 6/5/2018 2:02:06 AM
View this item  Edit this item  Delete this item In general the monitor should not have prolonged temperatures over 85 degrees Celsius. This is the temperature inside the monitor's enclosure, so basically the temperature on the outside of the mold or die, not the temperature of the core. We have also seen installations where the monitor is placed on standoffs and even with insulation added between in order to operate on higher temperature molds. Also, at prolonged periods over 80 degrees Celsius battery life will begin to degrade. What is the maximum temperature the monitor can withstand? 8/25/2018 8:39:01 AM
View this item  Edit this item  Delete this item Once you have held a MAD monitor in your own hands you will just know. Until then, the flagship monitor comes in an IP67 case made primarily of milled aluminum. The case is o-ring sealed at the main body and where the antennas attach. The button and led holes are covered with a 10 mil water resistant label bonded using 3M high strength adhesive. We have easily passed internal mil-spec testing and beyond. How robust is the monitor's build quality? 6/5/2018 2:24:34 AM
View this item  Edit this item  Delete this item The MAD Monitor app is free to use and is available for iOS and Android. How much does the MAD Monitor app cost? 6/5/2018 2:15:52 AM
View this item  Edit this item  Delete this item You do not need to use the MAD Monitor App at all. That being said, the app makes the registration process much easier. If you aren't going to use it for anything else, that is still worth thinking about. Do I need to use the MAD Monitor app? 6/5/2018 2:26:22 AM
View this item  Edit this item  Delete this item A monitor can be moved from one mold to another. The monitors last so long it would be a waste not to put them on a new mold or die when its original mold gets scrapped. With that in mind, it is not a good idea to "bounce" a monitor around or back and forth between molds. When moving the monitor to a new mold you must set an offset in the monitor so the count will be corrected for the new mold. Setting this offset many times and potentially putting this, or another monitor on the same mold, twice, with different offsets would cause problematic results that are difficult to fix. Can I use / move one monitor between multiple molds / dies? 6/5/2018 2:30:28 AM
View this item  Edit this item  Delete this item The MAD Monitor FMEA testing has been done down to two tenths of a second cycle times but theoretically the monitor will track cycle times down to one tenth of a second or lower. How fast of a cycle time can be monitored by the MAD Monitor? 6/5/2018 12:30:19 AM
View this item  Edit this item  Delete this item If a monitor is not within the range of a gateway it will continue to store values until it runs out of storage space. the MAD Monitor v4.3 can store approximately 94,000 cycle times before it will need to cycle off the oldest cycle time record as new cycle times are recorded. If this is happening regularly a MAD Repeater should be added between this MAD Monitor location and the MAD Gateway servicing it or a cellular monitor should be considered. What happens if a monitor is not within the range of a gateway? 8/25/2018 8:43:09 AM
View this item  Edit this item  Delete this item Simply put, when the battery dies you open the case, pop out the old batteries, put in the new batteries, close the case and move on. Here are a few things to note in regard to the process. When changing the battery no data is lost. Before the battery dies a low battery warning is transmitted. This can trigger a notification if you configure one in the MAD Portal. After the battery becomes too low to transmit the monitor can still count another approximately 40,000 cycle times before it stops functioning. Once the batteries are replaced these cycle times can be transmitted. What happens if the MAD Monitor's batteries die? 6/5/2018 3:20:37 AM
View this item  Edit this item  Delete this item The MAD Portal and MAD Monitor App allow you to store files for each asset. By default four files of no more than 10MB each can be stored for each asset in the system. This allows you to keep your BOM, Process Sheet, Drawing zip and manual files with the mold. This data is available by selecting the mold in the MAD Portal or by logging in to the MAD Monitor App and scanning or searching for the asset. Can I store / access files for my molds / dies in the MAD Monitor Portal or MAD Monitor App? 6/5/2018 2:42:24 AM
View this item  Edit this item  Delete this item When you scan, or search for, a monitor with the MAD Monitor app you will be presented with several pieces of information including: Custom Fields: The MAD Portal allows you to add custom fields for each asset type. Any custom field values entered for this asset will be displayed in this listing. Asset Number: Self-Explanatory but if you do not know where an asset is, so you can scan it, you can get this info by searching for the asset by asset number Tool Number: Same as above Type: You create your own asset type list and can assign a type to each asset Count: The current count and when that count was first reported in Most Recent Cycle Time: Self explanatory Temperature: Self-Explanatory Max Temp SPT: The max temperature since the previous transmission Max Temperature: The max temperature ever recorded by the monitor Battery Flag: Set to 1 if there is a battery warning. Tamper Flag: Set to 1 if the unit is being tampered Count Offset: Use this if you moved the monitor to a different asset or if you want to retrofit on an asset that already has cycles on it (if desired) Temperature Offset: Offset the temperature value to simulate placement at a different location in the mold (if desired) Expected average cycle time: Self explanatory Charted Average Cycle Time: If someone runs the cycle chart for an asset and they restrict it to a particular date range, this field will show the average cycle time during that range Calculated average cycle time: Average cycle time calculated by the system Scanned Location: The location indicated by the last location linking that was done on this asset GPS Location: The location the scanning device's gps reported when the scan was done (to make sure it is in the spot the QR tag said it was) Gateway Location: The location that the gateway that relayed this message is set to. IP Location: The address found when geolocating that gateway based on its ip address Assigned location: Where the mold is supposed to be / assigned to live at Owner: The company who owns the mold (useful when running a warehouse with multiple customers) Created On: The date this asset was added to the system Modified On: The last time this asset was modified. What information can I get by using the MAD Monitor app to scan, or search for, a monitor on a mold / die? 8/25/2018 8:45:55 AM
View this item  Edit this item  Delete this item Your mold / die information is available even when it is not present. The data can be retrieved using the MAD Mobile App or the MAD Portal. In the MAD Mobile app, login and use the "Search For Asset" function. You can then provide the asset number or the tool number and be granted access to your mold / dies information and files. In the MAD Portal you can login, choose "Assets" from the top main menu and then choose "Manage Assets". From there you can find your mold / die in the list by asset number or tool number. Once located you can use the corresponding buttons and links to view / edit the assets information and settings. How would I find my mold / die or retrieve information when I can not scan the monitor or QR code? 6/4/2018 9:27:45 PM
View this item  Edit this item  Delete this item The first thing to remember is that SIS is a service that provides the monitoring data for import into your internal system. With that in mind, it is important to remember that this data is available in the portal and the app and that notifications will have already been transmitted by the time SIS comes in to play. So, which SIS type to use is generally based on how quickly you need to have the information in your internal system. If your internal system can wait for updates for two or more hours we recommend the Web Service - Scheduled Pickup version of the software integration services. If your internal system requires updates more often than every two hours then it is recommended that you use the Forwarding - Real Time Update version of the software integration services. Also, if you are not using the notifications provided by the MAD Portal, and you are generating your own notifications, you will absolutely want to use forwarding. Otherwise your notifications will often be very late. Which SIS type is right for me, scheduled pickup or forwarding? 6/4/2018 9:23:43 PM
View this item  Edit this item  Delete this item An asset is a mold / die / other item that is being monitored by the MAD Monitoring system. A monitor is the device installed on the asset that does the data collection. This monitor, that is installed on an asset, can be removed or replaced by another monitor. Not every asset requires a monitor. A checking fixture or end of arm tooling may be added as an asset but not have a monitor installed on it. What is the difference between an asset and a monitor? 6/5/2018 12:44:24 AM
View this item  Edit this item  Delete this item For iOS / Apple Devices the MAD Monitor App can be downloaded here: https://itunes.apple.com/us/app/mad-monitor/id1207195620?mt=8 For Android devices the MAD Monitor App can be downloaded here: https://play.google.com/store/apps/details?id=com.RedEInnovations.MAD_Monitor_App If either of these addresses do not work please contact us. Where do I download the MAD Monitor App 9/12/2018 7:13:21 AM
View this item  Edit this item  Delete this item The range of the MAD Monitor, in short, is, best in class. So, what does that mean to you? Well, if you happen to run your molding machines in an open field, or warehouse, you can literally go miles. In the real world though, we are in poured concrete buildings with cranes and chains hanging from the ceiling and racks filled from top to bottom with fashionably etched hunks of steel. That being said, in an industrial environment we can often get 250,000 sq. ft. done in a gateway and one repeater. We have done 1,000,000 sq. ft. with one gateway and six repeaters. Even if it is not required to increase range we recommend having more than one gateway, in case of failure, if your installation is considered mission critical. Of course, if a gateway dies, the monitors will hold up to 94,000 cycle times while you get it replaced. For more detailed information on this topic, or if you would like to test the range in your facility, this is explained in detail in the MAD Range Test Kit Manual available to all MAD staff members. What is the range of a MAD Monitor? 6/5/2018 3:31:14 AM